House & Marble offers a 12 month warranty to be free from defects in materials and workmanship in accordance with Australian consumer law. Customers may be required to provide evidence (such as photos) to substantiate their warranty claim. Upon approval, House & Marble will replace or repair the defect, at its discretion. Normal wear & tear, damage arising from abnormal use or abuse, products which have not been maintained, or have been modified and any indirect or consequential loss is not covered by the warranty. Minor variations in advertised size, colour or appearance is not covered by this warranty.
Unless otherwise specified, all products are intended for indoor use only. Products which have been used in an outdoor capacity, and are exposed to outdoor elements, whether undercover or covered will not be covered by the warranty. The warranty period commences on the date the item is delivered by the courier, or the purchase date when customers elect to pick up or purchase directly from the showroom. Customers are required to provide proof of purchase when lodging a warranty claim.